Answers and next steps

Ontario health-care navigation guides

Direct answers, official sources and practical steps without medical advice.

Guide

What can I do if I don't have a family doctor?

Register with Health Care Connect, check dated clinic listings, and use walk-in or urgent-care services when appropriate. Health811 can help you identify options.

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Guide

How does Health Care Connect work?

Health Care Connect is Ontario’s matching service for eligible people without a family doctor or nurse practitioner. Registration does not guarantee an immediate match.

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Guide

Walk-in clinic or family doctor: which should I use?

A family doctor or primary-care team supports ongoing and preventive care. A walk-in clinic can help with many non-emergency concerns when your regular clinician is unavailable.

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Guide

How can newcomers access health care in Ontario?

Apply for OHIP when eligible, learn what is covered and use local newcomer services for help navigating registration and community care.

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Guide

How do I verify an Ontario doctor?

Use the CPSO Physician Register to confirm registration, practice information and any public notices. The register does not tell you whether a doctor is accepting patients.

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Guide

How can I renew a prescription without a family doctor?

Options depend on the medication and your situation. A pharmacist, walk-in clinic or virtual-care service may be able to help, but some medicines require an assessment or cannot be renewed without a prescriber visit.

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Guide

Is virtual care covered by OHIP?

Some virtual physician services are insured when program and billing requirements are met. Coverage depends on the provider, service and where the patient and physician are located.

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Guide

How do I find a pediatrician in Ontario?

Many pediatricians provide specialist care and require a referral. Start with a family doctor, nurse practitioner or walk-in clinician and ask the pediatric clinic to confirm its referral criteria.

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Last updated: September 23, 2026.How we verify

Important: Information only, not medical advice. For emergencies call 911. For health advice call Health811 (811).